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We have a NO RETURNS return policy, which means once you order and you pay you understand this due to the nature of the product. There is no circumstance where you will be eligible for a return only a refund.
To start a refund request , you can contact us at Bodiedbakes@gmail.com. Please include your order number and evidence for refund request.
All packages are recorded when packaging to prevent malicious chargebacks, this evidence will be used in the event a malicious chargeback is made with your payment method.
You can always contact us for any refund question at Bodiedbakes@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
We don’t offer this
Refunds
If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Bodiedbakes@gmail.com.